---
title: "vTaiwan 外媒採訪常見 QA"
tags: VTAIWAN, 採訪共筆, hackpad
---

# vTaiwan 外媒採訪常見 QA

> [點此觀看原始內容](https://g0v.hackpad.tw/H6mF7r7Kwbt)

## 說明

> 嗨大家，有國外的媒體朋友想要採訪vTaiwan的參與者然後給了一些問題，我想起某次書漾說或許可以做一個QA，這樣以後每次有人來採訪就不用一直重複一樣的內容，於是把問題放在這個hackpad裡（連結已更新在hackfoldr），大家有興趣的話可以在上面寫下自己的看法喔
> [name=仔魚]

> 感謝雨蒼提醒，我覺得應該可以寫中文，沒什麼義務一定要配合英國人寫英文XD 
> [name=仔魚]

> 補上問題中譯，再麻煩大家幫忙改＆徵求幫忙把中文的回應翻成英文的朋友
> [name=仔魚]

> 感謝au幫忙英譯&于珊潤稿，太神辣
> [name=仔魚]

# Anna Dorothea Ker, 2020.07.25

* How did g0v initially form, and what was the impetus behind its establishment?
* g0v 是如何形成的，背後的動力是什麼？

* What does direct democracy look like to g0v?
* 對於 g0v 來說，直接民主的樣貌是什麼？

* What have been some of the major impacts of g0v’s initiatives on everyday life in Taiwan?
* g0v 對於台灣公民的日常生活產生的最大影響是什麼？

* Could you share a brief overview of vTaiwan’s main functions? In what ways can citizens use it to share their voice, participate in debates, etc?
* 能不能簡短分享 vTaiwan 的主要功能？使用者用什麼樣的方式去參與辯論或分享他們的聲音？

* How would you say vTaiwan contributes to building a sense of trust between government representatives and citizens?
- 你認為 vTaiwan 在建立政府與公民之間的信任上貢獻了什麼？

* Could you share a recent example of a local or national decision that was shaped by the process of direct democracy facilitated by g0v?
- 可否分享由 g0v 所促進，以直接民主影響地方政府或國家決策的最近案例？

* In which direction is vTaiwan evolving? What are your hopes for its evolution over the coming years?
* vTaiwan 正在朝向什麼樣的方向進化？你對於未來幾年的期待是什麼？

* What can other countries learn from the way Taiwan is leveraging technology to strengthen its democratic processes? How adaptable is the digital infrastructure?
* 關於利用科技強化民主程序，其他國家可以怎麼向台灣學習？有什麼數位基礎設施是可以應用的？

# AL, 2019.12.11
1. How many people are members of the vTaiwan community? Are they all volunteers? What is the average age? What's the occupation and the Educational level?
> 問題中譯：vTaiwan社群有多少成員？大家都是自願參與者嗎？平均年齡為何？職業及教育水準為何？
> [name=hkazami]
> There are no fixed members in vTaiwan. For now (2019-12-11) there are 192 people in Slack channel, and 298 in FB group. All members are volunteers, as officially we are not funded by any institutes.
> At the weekly meetup, there are usually 4-8 people, some of them come very often, some not. Most who participate the weekly meetup often are around 30 and have their own jobs, but there are also some college students. Most participants have bachelor degree or are still studying at the university.
> [name=hkazami]
2. On average, how many people participate to each case?
> 問題中譯：平均每次多少人參與（沒有明說參與什麼）？
> [name=hkazami]
> See above.[name=hkazami]
4. Is there any obligation for the executive or the legislative to consider the propositions made via vTaiwan?
> 問題中譯：執政或立法者有任何責任去考量vTaiwan所做的主張嗎？
> [name=hkazami]
> Officially we have no propositions.
> [name=hkazami]
6. How does the community select the topics and cases that will be discussed? How do you manage to get a consensus to write a final proposal and how long does it take (weeks, months, years?)?
> 問題中譯：社群如何選擇要討論的議題？如何取得一個共識以寫出proposal（他腦中的想像可能是我們會對政府提案吧？）？這個過程要花多久時間（週？月？年？）
> [name=hkazami]
8. Did this digital platform change the way citizen engage with the government and the way the government engage with its citizens? Did the project bring a greater degree of public trust and legitimacy and why?
> 問題中譯：這個數位平台改變了公民與政府互動的方式嗎（公民對政府的行動and政府對公民的行動）？這個專案（哎呀就是vTaiwan啦）提升了公民對政府的信任和政府的正當性嗎？為什麼？
> [name=hkazami]
>
> 我覺得vTaiwan確實有改變公民與政府互動的方式，增加與政府的對話空間。但因對政府沒有實質效力，基本上無法要求執政者依照討論結果答覆或改善，提升公民對政府的信任相對有限。
> [name=yitzu]
10. How do you prevent the community from being corrupted by any influence? how to maintain the independence ?
> 問題中譯：如何預防社群被任何影響力腐蝕滲透？如何維持獨立性？
> [name=hkazami]
> 我覺得取決於參與者，我認為有可能會被影響，但參與者如果都只代表自己的意見的話，或許可以保持其獨立性。[name=scott]
>
>所有討論內容必須是公開且線上直播。任何決議也必須在每周小松討論，在有社群共識的情況下決定。
>[name=yitzu]
11. Does the weekly meeting take place only in Taipei ? What about people living in rural areas or remote regions, can they participate in face to face meeting?
>問題中譯：每週小松只有在台北舉辦嗎？鄉村或偏遠地區的人怎麼辦？他們能參加實體聚會嗎？
> [name=hkazami]
> 目前只有在台北，我們有直播( https://meet.jit.si/vtaiwan )，但是直播的觀看人數很少 [name=scott]

# Deloitte
1. Introduction to the case and background
Context in which you began to explore new technological solutions
Specific problems that the project is trying to solve
Main objectives
e

2. The technological solution
Key capabilities and main use cases of the technological solution?
Solution providers/partners that you worked with
Mean features of the solution in terms of infrastucture

3. Requirements for the project
Main requirements of the project in terms of:
Data (quantity, quality, transformation)
HR/skills

4. Risks and mitigation
What risks did you face (e.g. regulatory compliance / legal, vendor lock-in)? How did you mitigate them?

5. Costs
What is the overall investment represented by the project? What is the break-down of these costs?
What additional costs do you foresee in the future?

6. Impacts and results
What are the most important results and impacts of the project? (e.g. budgetary / cost savings, efficiency gains, user satisfaction)
Are there plans to futher develop/extend the project

7. Challenges and lessons learnt
What were the main challenges confronted and how were they overcome?
What lessons were learnt for the development of future similar projects?

8. Additional documentation
Is there any additional documentation you can share about any aspect of the project?

# Wired
---
## Can you describe how the vTaiwan project works, from your point of view?（您是否能描述一下，在您的眼中vTaiwan是如何運作的？）

### 雨蒼(Billy)：

系統由「提案方」（例如金管會提出群眾募資案、經濟部提出閉鎖型公司案、財政部提出網路交易課稅案）、「編輯群」（資策會科技法律研究所）、「板主群」（[vTaiwan.tw](https://vtaiwan.tw/) 專案社群貢獻者）共同維護。
各提案開放網路討論後，再由積極參與討論者組成「工作組」，進行實體、線上聚會。
每項提案會經過下列流程，每階段為時約一個月，但第二階段長度可視需求彈性調整。

#### 第零階段：準備

- 提案方提出想討論的案件
- 編輯群進行文字調整及格式轉換
- 提案方確認轉換後的內容無誤
- 板主群將內容上線至討論區

#### 第一階段：討論

- 正式開始線上的第一階段討論
- 程序性回覆：板主群（24hr 之內）
- 涉及編輯群專業問題回應：編輯群（七天之內）
- 涉及提案方專業問題回應：提案方（七天之內）

#### 第二階段：草案

- 板主群寄出工作組邀請，工作組約定時間聚會
- 聚會時彙集具體建議規格書，成為第二階段的討論主題
- 聚會可實體或線上參加，有全程逐字稿及錄影直播，並開放線上留言
- 每次聚會七天後，提案方針對建議規格書提出具體回應，並公佈初版草案
- 工作組再次聚會，彙集對初版草案的回應以及修正意見

#### 第三階段：定案

- 提案方決定是否繼續提出多次修正版草案，或至此定案
- 定案時，提案方須以書面回應前二階段收到的具體建議事項
- 定案內容與回應，由編輯群作為第三階段的內容公佈
- 工作組的討論區持續保留，以追蹤定案後的執行狀況

ref:
[vTaiwan FAQ](https://g0v.hackpad.tw/bNNRo8iHKVf)

以上是針對已有具體方向的提案，若是無具體方向，則可能採用Pol.is的方式，詢問大眾意見，進而在邀集專家學者與網友的聚會上聚焦問題。ex：網路賣酒、Uber。
> 翻譯by. [Audrey Tang](https://g0v.hackpad.tw/ep/profile/mFtR90QSrJH)
> [name=仔魚]

The system (vTaiwan?) consists of the "proposer group" (for example, the FSC (Avoiding abbreviation) proposes equity-based crowdfunding, the Ministry of Economic Affairs proposes the closed-held company case, and the Ministry of Finance proposes taxation for online transactions), the "editorial group" (supported by III's (Institute for Information Industry) Science & Tech Law Institute), the "moderator group" ([vTaiwan.tw](http://vtaiwan.tw/) project community contributors) — they jointly collaborate on the vTaiwan system.

After the proposals are open to discussion on the Internet, active contributors would form "working groups" to conduct physical and online gatherings.

Each proposal goes through the following processes, each of which takes about a month, but the length of the second phase can be adjusted as needed.

Stage 0: Preparation
\- A proposer (is it a group or an individual as previously it is said the "proposer group") submitted the case for discussion
\- An editorial group make adjustments and format conversion for better understanding
\- The proposer confirmed that the reconfigured content is correct
\- A moderator group posts the content and supporting materials online

Stage 1: Discussion
\- Officially started the first phase of the online discussion
\- All inquiries will receive a procedural reply from moderators within 24hr
\- Substantial questions in the editorial field of expertise will receive replies from editors (within seven days)
\- Substantial questions in the proposer's field of expertise will receive replies from the proposer (within seven days)

Stage 2: Drafting
\- Moderators send out working group (there are two seemly subjects in this sentence, bit confusing) invitations to stakeholders and contributors discovered in the previous stage; the working group agrees on meeting times
\- The working group iterates on recommendations, which are posted online as discussion topics
\- Working group meetings are conducted in a face-to-face format and with live captioning and video broadcast, so anyone can join through online messaging (leaving their opinions online?)
\- Seven days after each recommendation is made, the proposer formulates a concrete response to the recommendations
\- When the proposer comes up with a working draft, the working group meet again to bring together the responses to the preliminary draft and amendments

Stage 3: Decision
\- The proposer may decide whether to continue drafting, taking into account amendments, or move to the stage/phase of finalization
\- At the time of finalization, the sponsor (proposer? or the proposer group) shall respond in writing to the specific proposals received in all preceding phases
\- The finalized text is published by the editorial group as the third phase of the content
\- The working group's discussion forums remain in place to keep track of the status of the implementation of the peacekeeping operation

ref: \[vTaiwan FAQ\]([https://g0v.hackpad.tw/ep/pad/static/bNNRo8iHKVf](https://g0v.hackpad.tw/ep/pad/static/bNNRo8iHKVf))

The above procedure is used, generally, when the issue has well-defined facets (boundaries?). If there is no specific facets, [Pol.is](http://pol.is/) may be used during Stage 0, to consolidate opinions from the general public and then run a live-streamed meeting with the gathering of experts, scholars and netizens. ex: Internet sale of liquor; Uber.

## How are you involved and what is your role?（您在vTaiwan中參與了什麼，在其中中扮演了什麼樣的角色？）

### 雨蒼(Billy)：

曾協助完善一些技術，協助管理版面，擔任實體會議直播時的網路彙傳員。
I have helped vTaiwan to refine some of the technologies; such as moderating the forum; and served as a real-time bridge (moderator?) to bring online inputs into the live-streamed conference.

### 仔魚(Lisa)：

I joined vTaiwan since Oct.2016 as a volunteer contributor, helping Audrey editing legal terms which might be too difficult for the public and shared my point of view as a stakeholder in some cases. (I provide public legal services for startups as my job.)
From Sep.2017 I start running the vTaiwan operating community, provide people clearer access to join the operating of vTaiwan, built a online platform to transparent all the operation process of vTaiwan. (what is that online platform? hackfoldr?)
> hackfoldr~
> [name=仔魚]

We have a routine vTaiwan operating meeting on every Wednesday which everyone can join without ~anybody's~ permission with free food, and the minutes of the meeting would be public online immediately. ([https://vtw.link/](https://vtw.link/))

## What is the philosophy behind vTaiwan and why does it work so well?（vTaiwan背後的哲學是什麼？為什麼它運作得如此順暢？）

### 雨蒼(Billy)：

以往的狀況下，vTaiwan有唐鳳為首的強大社群協助運作，因此在議題聚焦上較能給予政府單位好的建議，或規劃具體的案件時程。個人不認為現在的vTaiwan運作順暢。
vTaiwan has gathered a powerful community, led by Audrey Tang, that ensured the system's smooth operation. With that in place, contributors in the community gather high-quality advices to proposers (usually government agencies), and come up with timelines that works with each concrete cases.

### 仔魚(Lisa)：

I won't say it work "so well", vTaiwan has its own problems, like every other g0v projects.
From my point of view, I think open, transparency and increasing participation of citizen is what I'm putting my effort in.

## What kind of policies are currently decided using vTaiwan?（目前什麼樣的政策會透過vTaiwan來進行決策呢？）

### 雨蒼(Billy)：

目前不清楚。似乎是國發會自行決定。
It's not explicitly defined; the will of the National Development Council seems to be the primary factor today.

### 仔魚(Lisa)：

People need to use vTaiwan through the internet, for those potential stakeholders who can't access to the internet, vTaiwan claims it only focus on policies about digital world.
But you still can see some past cases which is not related to digital world or technology.

## How are you using technology to help policy making - and what kind of technology are you using?（您如何藉由科技方法去幫助政策制定？以及您所使用的科技方法是？）

### 雨蒼(Billy)：

科技只是扮演協助訊息流通的技術，只能協助收集意見，以及記錄供大眾查詢，事實上聚焦意見的仍是靠板主與實體會議主持人的能力。
Technology serves as an enabler to facilitate the flow of information. Its primary function is in the collection of views and maintaining records for public inquiries.

To ensure the input is well-focused, we still rely on the skilled moderators and facilitators.

### 仔魚(Lisa)：

I can list a lot of online tools or platforms we're using(I believe you already hear the names of these tools from SY Lin or Audrey).
But in my point of view, tools are just tools, none of them is indispensable.
The most important technology we're using is called "the internet".

## How do you work/communicate with Audrey - given that there are so many people involved?（在參與者如此眾多的情形下，您如何與唐鳳溝通/協作？）

### 雨蒼(Billy)：

一路以來，vTaiwan多數案件參與者都沒有非常多。有些案件較為矚目，但大部分案件討論者並不多。
For each particular case, the working groups involved are actually not that many people. That's the case ever since vTaiwan started.
It's true that some cases receive considerable media coverage. However, does not translate directly to the number of contributors.

### 仔魚(Lisa)：

People involved in vTaiwan in many ways.
Most of people just provided their experiences, ideals and opinions as stakeholders. The communication with Audrey happened online through those online tools or most of cases on vTaiwan, we'll have more than one offline meetings.
The vTaiwan operating community (including Audrey herself) meet every Wednesday as I mentioned, and we also have a slack group online and [https://vtw.link/](https://vtw.link/), for people not familiar with these tools, we made a facebook group recently([https://www.facebook.com/groups/vtaiwan/](https://www.facebook.com/groups/vtaiwan/)).
Not all of people involved in the operating community, the communication would be quite simple.

Actually Audrey is very easy to reach for every citizen, you can mail her, leave message on the office website or just simply @ her on Facebook, twitter or PTT (a local online board like Reddit in Taiwan).

## Can you give me some examples of vTaiwan's achievements so far?（您是否可以舉例說明vTaiwan目前所達成的成就？）

### 雨蒼(Billy)：

有許多法案曾在vTaiwan規劃後通過，包含遠距電傳勞動、閉鎖型公司等，Uber案也促成了多元化計程車方案。可惜的像是網路賣酒案，後來預計送立法院，卻被叫停。

There are many bills passed taking vTaiwan's recommendations into account, including Tele-working, Closely-held companies, etc. We also contributed to the Uber case that gave rise to the new, diversified taxi program.

Unfortunately, the particulate case of internet sales of liquor was retracted after sending to the legislative.
[https://sayit.archive.tw/2015-08-27-uberx-%E8%87%AA%E7%94%A8%E8%BB%8A%E8%BC%89%E5%AE%A2%E6%84%8F%E8%A6%8B%E5%BE%B5%E9%9B%86%E8%AB%AE%E8%A9%A2%E6%9C%83%E8%AD%B0](https://sayit.archive.tw/2015-08-27-uberx-%E8%87%AA%E7%94%A8%E8%BB%8A%E8%BC%89%E5%AE%A2%E6%84%8F%E8%A6%8B%E5%BE%B5%E9%9B%86%E8%AB%AE%E8%A9%A2%E6%9C%83%E8%AD%B0)
[https://www.bnext.com.tw/article/40741/BN-2016-08-27-201942-44](https://www.bnext.com.tw/article/40741/BN-2016-08-27-201942-44)

### 仔魚(Lisa)：

Some of the public options became part of new laws, but I don't know if I can tell what's an achievement and what isn't, I tend to leave it to the history.

## What are your aims for the future?（您對vTaiwan未來的目標的期許是？）

### 雨蒼(Billy)：

應該先把社群重建起來，要有跟政府方面抗衡的能力。有些該好好談的議題，應該好好談，好好規劃程序、了解議題。
應該要重建工作小組，工作小組要有掌握議題和議題設定的能力，以及逼著部會去面對他們不想面對的利害關係人。

We should again strengthen the community, so it has the ability to negotiate with government agencies.
Some of the newer topics required longer timelines; the time structure planning should be done carefully so we can more deeply understand the issues involved.
The working group structure should be rebuilt, with the aim of capacity-building as to analyze the issues; set relevant agenda;   and compel Ministries to engage stakeholders they had been reluctant to engage before.

### 仔魚(Lisa)：

Expand the scale of participate and the vTaiwan operating community to get enough impact to government (we need more volunteers and digital tools to process opinions from participators and find more stakeholders), more independent and transparent.

vTaiwan has been supported by ministers of Taiwanese government at the first day it born, so our first step was easier than other platform like vTaiwan public servants open their ears and listen to the people and maybe we're lucky, government may think it's a good way and willing to do the vTaiwan process(It's lack of proof to tell which is the reason vTaiwan works now.)

We luckily has minister like Audrey, who keep the value of neutrality to all the cases and willing to be open and transparent, but vTaiwan can't relied on this forever.

## Anything else you would like to add?（其他問題＆想說的話）

### 雨蒼(Billy)：

vTaiwan以前的成功，我個人認為來自於一個大政委蔡玉玲，他可以把他想要的案子停下來丟來vTaiwan處理，處理後他也會處理接軌回政府的行政流程，甚至權力行使。但是，提案就多圍繞在當時政委所在乎的案子。

vTaiwan的程序（Process）能發揮作用，是因為政策上有人能夠接軌至體制內的政策（Policy）形成過程。程序和政策互為表裡，如何找到好的議題，轉化至vTaiwan的程序，並形成具體的政策，事實上取決於政務官的一念之間。

如果不看政治，只看技術，當然會對vTaiwan的成果感到驚艷。但事實上，技術在這裡只是扮演輔助的功能，重點仍在於政務官如何信任vTaiwan的社群與機制，在這個過程讓vTaiwan的社群與程序發揮功能，並以權力的方式讓部會願意配合，也願意擔起政治責任，才能將諮詢的結果轉化為具體的法律條文。

當然，唐鳳有唐鳳的價值，以及相應的作法，過往的案子有其時空背景，不能一概而論。但無論如何，科技只是輔助，而政治才是根本的核心。

vTaiwan's former successes, personally, I think came from the political will from a powerful Minister, Jaclyn Tsai.

Jaclyn's strategy was to pick the particular bills she wanted to see through in the Administration, and hand them to vTaiwan.

After vTaiwan came up with recommendations, Jaclyn will then make sure they are brought back to administrative processes, and exercise her political power to make sure they get through.

Conversely, the pool of cases were limited around the few cases that she was personally concerned about at that time.

The process of vTaiwan has a role to play, because somebody in the administration can integrated them into the policy formation process within the system. Processes and policies are mutually supportive. How to find good issues, translate them into the vTaiwan community, and formulate specific policies — all these depends, ultimately, on the will of the high-level Political Appointee.

If you do not look at politics,  and just looking at technology, of course, you will be amazing about the results of vTaiwan. But in fact, all our technological innovations just play a supporting function here, and the real point is still on how the government officials trust the community and mechanism of vTaiwan.

In the vTaiwan process, the community's procedural functions and the political power of various agencies must be willing to collaborate. That enables the Political Appointee to take up the political responsibility to translate the results of the consultation into specific legal provisions.

Of course, Audrey still plays a valuable (key?) role in her new position, which necessitates corresponding methodologies.

All vTaiwan cases in the past have their own time and space backgrounds, and they can not be generalized into the future. But in any case, science and technology are only supporting structures, and politics is the fundamental core.

### 仔魚(Lisa)：

>>Can I also ask for a quote on the problems of vTaiwan
I think vTaiwan relies on the Minister too much.
The problem I concerned very much is that I think the process now really rely on the Minister's authority.
The vTaiwan project was proposed by the former Minister in g0v's hackathon, who made a lot of effort on forcing government to cooperate with vTaiwan in the very beginning.
I think the original design was a collaboration of government and the community: the community make sure the platform finds right stakeholders, and collect constructive opinions, in a neutrality role. The Minister make sure that government respond to the demands of the people and transparency .

Although the former director of the vTaiwan community, Audrey became the Minister after the election, I'm afraid that vTaiwan can't always rely on the attitude of the Minister for transparency in a long-term.

I think it's time to move to the next stage for vTaiwan, being independent from the Ministers.
The community must get its own impact in the policy-making process.

>>how you are hoping to overcome them?
To expand the community and keep independent from any single person, organization or government.
As a free democratic country, I believe that government will collaborate with people as long as vTaiwan community could prove that there's REAL needs of people (with a massive amount of opinions), and people would like to provide the solution to problems (good quality of opinions).
So I think we need more people and stakeholders in the community, let more people know about what vTaiwan and what it can do, and translate jargons into a readable text for the public.

On the other hand, to avoid to depend anyone, I still hope vTaiwan community stay as a loose organization, decentralized and flexible open project, people can join in and leave any time like a relay race, so this could be a long-way to go.

Interview Summary – Case studies on emerging technologies in public procurement
1. Introduction to the case and background
Context in which you began to explore new technological solutions
Specific problems that the project is trying to solve
Main objectives

2. The technological solution
Key capabilities and main use cases of the technological solution?
Solution providers/partners that you worked with
Mean features of the solution in terms of infrastucture

3. Requirements for the project
Main requirements of the project in terms of:
Data (quantity, quality, transformation)
HR/skills

4. Risks and mitigation
What risks did you face (e.g. regulatory compliance / legal, vendor lock-in)? How did you mitigate them?

5. Costs
What is the overall investment represented by the project? What is the break-down of these costs?
What additional costs do you foresee in the future?

6. Impacts and results
What are the most important results and impacts of the project? (e.g. budgetary / cost savings, efficiency gains, user satisfaction)
Are there plans to futher develop/extend the project

7. Challenges and lessons learnt
What were the main challenges confronted and how were they overcome?
What lessons were learnt for the development of future similar projects?

8. Additional documentation
Is there any additional documentation you can share about any aspect of the project?