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## 2023 年末 ESG 問卷 beta (8題) 1. 對本次收報告流程與填答網頁評分: 1-10 (疑惑困擾 — 非常流暢) - [x] 採用 2. 報告書平均作業狀態: - 平均花多久時間閱讀和處理一本報告書?(答平均時間) - 勾選類型 - 一鼓作氣完成類型 - 分好幾天/時段完成類型 - 皆有,端看報告書難易度 - 本次合作前有參與過綠盟,或相關 ESG 專案嗎? 3. 正確性與防呆檢核: **對你來說哪一個指標最難,請列出來(這題用來測試是否有認真填問卷防呆) 4. 每次作業活動時間(保留率): - 閱讀文件時,您是否會跳過或省略特定部分或項目?(是/否) - 如果是,你最可能先跳過哪些類型的關鍵字或部分? 5. 報告行為: - 除關鍵字外如果中離跳出報告作業,是因為哪些因素影響了? - 本區可複選:填答網頁運作有誤、關鍵字搜尋有誤、填答欄位相關問題、報告書本身有誤(難以閱讀、提供錯誤報告)、說明欄位解說有誤、其他(自填) - 是否有因為操作系統故障而跳出?去下載原始報告書作答 6. 最常修訂的項目(選填): - 報告書頁數標定與備註、單位欄位等,是否協助你的填答作業? 7. 使用者體驗: 填答網頁的哪些功能協助你更有效作答?反之,哪些方面有待改進? 8. 意見和建議: 是否願意參加後續線上使用者經驗訪談(約 30 mins),與我們一起讓 ESG 報告分析流程更順暢?

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