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tags: summit2024
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# ~~反假訊息事實查核聊天機器人：馬來西亞的原型測試 Anti-misinformation factchecking chatbot: A prototype for Malaysia~~
# OnlyFacts: Learnings from building an anti-misinformation management system for fact-checking teams
Deck: https://drive.google.com/file/d/13_JGv8jsRyWTUYq8bhfHnGfYd_eAHjQW/view?usp=sharing

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Welcome to g0v summit 2024 collaboration notes!
Entry Point: https://g0v.hackmd.io/@summit2024/notes
Tap 「<i class="fa fa-angle-double-right"></i>」button on the top left to show agenda in mobile devices.
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Slido 線上提問連結 Online QA link：
https://app.sli.do/event/gckrfqvBdnHkpRb4mWBh6R
議程投影片 presentation slides：待更新
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如果需要即時口譯，請參考行前通知中的 YouTube 連結
If you need live interpretation, please refer to YouTube link in your pre-event notice.
這份共筆裡也有更多的資料可以參考：[多語翻譯須知 Notice on Multi-lingual Interpretation ](https://g0v.hackmd.io/@summit2024/SkhfThZfR )
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## Activity: Digital Rights in Asia-Pacific 2024

8/18 - 19, 2024
drapac.net

## Agenda

4 sessions:

1. Introduction of media landscape of Malaysia
2. Discuss on the terms & preconceptions
3. Introduction of funnelloop
- Initially a chatbot, but then realized that we need to build into information system first
4. Quick demo & feedback

## 1. Media landscape of Malaysia

- Political parties own the media
- Less gov business
- Policially-linked media are still there while smaller, indepedent media starts
- Language: multilingual
- Previously segmented by language, but now are converging
- Same model goes to tech media
- Practice: web-first now
- Broadcast first --> print first --> digital/web first
- Reader - viewer relationship
- Number of impression now has less impact than 10 years ago

### Fact checkers in Malaysia
- civic-society led
- Jomcheck: community
- Faqcheck: Social enterprise on fact checking
- malaysiakini
- when late 90s political change
- from English-only online newspaper --> video and other media properties
- AFP Fact Check
- Global network of journalists
- dedicated persons (2 people) in Malaysia solely for fact-checking
- part of their global team
- Media company - Astro, TheStar, MyCheck, sebenarnya.my
- MyCheck is from national news agency, state owned
- sebenarnya.my: basically government propaganda
- Correct what people said wrong about the government of Malaysia

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- All have own channels - online forum, email services, send tips on what to fact check
- No cross-community sharing
- Cannot tie fact checking efforts together
- No central database to feed into the chatbot

Challenges: build a system to tie these together

### Laws (lots of)

- CMAS2333
> any [...] communication which is obscene, indecent, false, menacing or offensive, .....
- Criminal Defamation (Penanl code S4999)

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- Hard to define "obscene, indecent, ..."
- Follows British colony
- Laws are abused by people in power (big companies, government)

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- Anti-fake news law
- new gov abolished them after 1MDB scandal
- 1Malaysia Development Berhad scandal
- sneakly re-introduced during COVID
- Gov claimed that the number of fake news grow during COVID
- cannot quantify its effect
- now revoked

- Evidence act S114A
- The published of anonymous content is presumed to be the author
- ex: an anonymous post on Facebook --> Facebook is presumed to be the author
- intermediary liability issue to the online platform
- sneakily done without consultation with the civil society/human rights community

## 2. Terms & preconceptions

> Khairil: let's discuss and debate if you disagree

- Misinformation happens everywhere, it is not unnatural
- Misinformation is not "new" thing that only exists online
- Colonial history and interracial conflicts in Malaysia
- Terms that are not helpful but catchy
- "Fake news" / "alternative facts"
- "go viral" - can't be applied into information
- what's "gone viral two months ago" anyway?
- "malinformation" - trying to shut people down by their intent

### Misinformation is not cyclical

- "Previously viral-ed disinformation resurface"
- but it should be a "spiral" (in 3D)
- it is crucial for the fact checkers to trace the spiral to see where it could come from
- can understand the genesis of the different disinfomration happen within the population

## Introduction of funnelloop

### Need better tools
- Enable jouranlist and society to share data and tips with each other, break the silo
- Simple - used by anyone, don't need to think, terms are straight-forward
- Better to be open-source so that it can be deployed elsewhere
- Contextualize into different groups - localization, etc, to tweak into the local context

### Funnelloop

- Funnel - receive + sieve / ingest + digest / ... / pieces of info
- Loop - feed back the synthesised information to the end user

Manages these things in the management system
- tips - info or stories gathered from end-users / readers
- channels - communication layers
- reviews - the output; fact-checking article, review of the claims
- claims - statements that is fact-checked, may or may not contain misinformation
- "infotags" - connector of different stories / tips, relates them together
- when fact checkers seeing a infotag is recurring, maybe it should be prioritized first
- segments - segment of viewers / audience

END USER --> sends a tip in a message to --> MSG SERVICE (WHATSAPP) --> pushes message via webhook to --> MANAGEMENT SYSTEM (WORDPRESS) --> automagically organises tips for --> REVIEWER --> manually reviews in --> MANAGEMENT SYSTEM (WORDPRESS) --> prepares autoreply for --> MSG SERVICE (WHATSAPP) --> sends autoreply to END USER

Wordpress part

- The good
- If it's a wordpress extension, people can just plug it in
- Wordpress community is active
- The bad
- bloated with unused functions
- exploits

### Ideal use case

- Different fact checkers can run their own channels
- Share raw data they collect together (one funnelloop and multiple channels)
- More machine learning

### Limitations

- Turst and safety
- Documentation
- Enough buy-in from the Malaysia groups

## Contact
- matrix: [@kh:rlzh.fr](https://matrix.to/#/@kh:rlzh.fr)
- email: [e-mail]
- web: khrlzh.fr

## Q&A

### Does the fack-check platform also have different languages? Is this the reason why they don’t work together?

- They meet at conference
- Don't have time to talk about these things
- Excited by Cofacts

### How do you generate an “infotag” from a tip of text or image? Is it a many-to-many relationship between “infotags” to the tips?

- For images -- read the image and hash the entire content
- md5 hash, quick and cheap (compute power), not a security issue
- Nasty content like explicit content, doxxing
- Adding an extra layer to let people know before they open it

### Since the Jomcheck is a civil-operated fact-check group, can you explain more about how they do this?

- Supported by Google News Initiative, mainly colaboration amongst English-language media orgs
- bring together different group of fact checkers
- no clear direction and kind of died down, re-sharing other media
- they use to have spreadsheet and check around elections
- The hook of getting groups work toegher is to start with bigger companies first